Terms of Service
§ 1. General Provisions
1. These Terms of Service set out the rules for using the website available at www.useminerva.com (the “Website”) and the rules for the provision of electronic services by the Website Administrator, Minerva Technology Sp. z o.o. with its registered office in Poznań, ul. Szelągowska 24, 61-626 Poznań, entered in the Register of Entrepreneurs of the National Court Register (KRS) under number 0001149370, NIP (Tax ID) 7812082658.
2. These Terms of Service constitute terms and conditions for the provision of electronic services within the meaning of the Polish Act of 18 July 2002 on the Provision of Services by Electronic Means.
3. The Website is of an informational, educational, and marketing nature. Through the Website, the Administrator presents information about the Administrator’s business and the services it offers, and enables contact with the Administrator.
4. The Terms of Service are made available free of charge on the Website in a manner that allows them to be obtained, reproduced, and stored.
5. Use of the Website constitutes acceptance of these Terms of Service.
§ 2. Definitions
Whenever these Terms of Service refer to:
1. Administrator – this means Minerva Technology Sp. z o.o.;
2. Website – this means the website available at www.useminerva.com;
3. User – this means any person using the Website;
4. Services – this means the free services provided on the Website by the Administrator to the User pursuant to the Polish Act of 18 July 2002 on the Provision of Services by Electronic Means, consisting of providing the User with access to the Content without the simultaneous presence of the parties (at a distance);
5. Content – this means all materials, information, articles, graphics, documents, presentations, recordings, marketing materials, and other content published on the Website;
6. Consumer – this means a consumer within the meaning of the Polish Civil Code.
§ 3. Types of Services Provided by Electronic Means
1. The Administrator provides the following Services free of charge through the Website:
a) making the Content published on the Website available;
b) enabling contact with the Administrator via contact forms;
c) enabling Users to express interest in a product demonstration or in the Administrator’s services;
d) enabling Users to subscribe to a newsletter, if such functionality is available;
e) other functionalities made available on the Website.
2. Use of the Services is voluntary.
3. Commencing the use of a Service is equivalent to accepting these Terms of Service and to the conclusion of an Agreement by the User on the terms set out herein.
4. The Agreement is concluded for an indefinite period.
5. The User may stop using the Services and terminate the Agreement at any time.
6. The User is entitled to terminate the Agreement by submitting an unequivocal statement sent by post to the Administrator’s address or by e-mail to: . In such a case, the Agreement is terminated upon the Administrator’s receipt of the User’s statement.
7. The Services governed by these Terms of Service do not require registration or logging in.
§ 4. Technical Requirements
1. The following are necessary to use the Website:
a) a device with Internet access (a connection with a bandwidth of at least 1 Mbps);
b) an up-to-date web browser; the recommended type of browser is an Evergreen Browser. An Evergreen Browser is a type of browser that automatically updates to the latest version, allowing the user to use up-to-date software without the need for manual updates. Examples of such browsers include Google Chrome, Opera, Mozilla Firefox, Microsoft Edge, and Apple Safari;
c) JavaScript and cookies enabled, where required for the proper functioning of selected functionalities.
2. The Administrator does not guarantee the proper functioning of the Website on devices or software that do not meet the requirements set out in section 1.
3. The costs of connecting to the Internet are borne by the User, in accordance with the agreements concluded by the User with their Internet service provider.
§ 5. Rules for Using the Website
1. The User is obliged to use the Website in accordance with the law, principles of good conduct, and the provisions of these Terms of Service.
2. The following are prohibited:
a) taking actions that could disrupt the functioning of the Website;
b) attempting to gain unauthorized access to the Website or its infrastructure;
c) providing unlawful content;
d) using the Website to send unsolicited commercial information;
e) using the Website to carry out activities that infringe the rights of third parties.
3. Without the prior written consent of the Administrator, it is prohibited to automatically download, copy, mine, index, or process the Content of the Website using bots, crawlers, scrapers, artificial intelligence systems, or other automated tools, unless applicable law provides otherwise.
4. The Administrator may temporarily restrict access to the Website where necessary to carry out technical or maintenance work or to repair a failure.
§ 6. Intellectual Property
1. Advertising materials (audiovisual, graphic, or textual) may be displayed to the User during and after the use of a Service.
2. All rights to the Website and the Content published on the Website belong to the Administrator or to entities cooperating with the Administrator.
3. Use of the Website does not result in the User acquiring any rights to the Content, in particular the right to copy it in whole or in part, modify it, transmit it, perform it publicly, make it further available on the Internet, or present or use the Content for commercial purposes.
4. The User may use the Content only to the extent permitted by law.
5. Using the Content for commercial purposes without the prior consent of the Administrator is prohibited.
§ 7. Liability
1. The Content published on the Website is of an informational and marketing nature only.
2. The information presented on the Website does not constitute an offer within the meaning of Article 66 of the Polish Civil Code, unless expressly stated otherwise.
3. The Administrator exercises due diligence to keep the Content up to date; however, it does not guarantee its completeness, currency, or fitness for any particular purpose.
4. The Administrator is not liable for the consequences of decisions made by Users on the basis of information published on the Website.
5. The Administrator is not liable for disruptions to the functioning of the Website resulting from causes beyond the Administrator’s control, in particular failures of telecommunications networks, actions of third parties, force majeure, or malfunction of the User’s devices.
6. During the provision of the Services, periodic technical interruptions in their availability may occur, each lasting no longer than 20 hours. Interruptions may be caused by necessary maintenance or technical work. In the event of interruptions in the availability of the Services caused by a failure, the Administrator makes every effort to repair the failure as quickly as possible.
7. The provisions of this section do not exclude or limit liability towards Consumers to the extent that such exclusion or limitation would be inadmissible under mandatory provisions of law.
§ 8. Contact Forms and Communication
1. The User may contact the Administrator via the contact forms or the contact details provided on the Website.
2. Submitting a contact form, a product demonstration request, a quote inquiry, or a similar form does not result in the conclusion of a contract between the User and the Administrator.
3. The Administrator may contact the User in order to respond to the submitted inquiry.
§ 9. Complaints
1. Complaints regarding the functioning of the Website may be submitted electronically to .
2. A complaint should include information enabling the identification of the person submitting it, a description of the objections raised, and the User’s request.
3. The Administrator processes complaints within 14 days of their receipt.
§ 10. Consumers
1. To the extent that the Services provided through the Website constitute distance services provided to Consumers, Consumers are entitled to the rights arising from applicable law.
2. A Consumer may withdraw from an agreement for the provision of electronic services within 14 days of its conclusion without giving any reason.
3. In order to exercise the right of withdrawal, the Consumer may submit a statement in any form that allows the Administrator to become acquainted with its content.
4. In the event of withdrawal from the agreement, the agreement is deemed not to have been concluded.
§ 11. Personal Data Protection
1. The rules for the processing of personal data are set out in the Privacy Policy available in the footer of the Website.
2. The rules for the use of cookies are set out in the Cookies Policy available in the footer of the Website.
§ 12. Final Provisions
1. The Administrator may amend these Terms of Service for important reasons, in particular in the event of changes in the law, changes to the functionalities of the Website, or changes in the manner of providing the Services.
2. Information about amendments to the Terms of Service will be announced on the Website in a manner visible to all Users, and registered Users will be informed of the amendments by e-mail.
3. If the User does not accept an amendment to the Terms of Service, the User is entitled to terminate the Agreement at any time, without notice.
4. Termination of the Agreement should be carried out in accordance with § 3 of these Terms of Service.
5. If the User does not submit the statement referred to in section 4 above within 14 days of being informed by the Administrator of the amendment to the Terms of Service, and continues to use the Services, this is deemed to constitute acceptance of the amended Terms of Service.
6. The current version of the Terms of Service is published on the Website.
7. Polish law applies to the use of the Website.
8. These Terms of Service enter into force on the date of their publication on the Website.